Reference guide for 2023 Dover Motor Speedway staff members to assist guests and answer questions that come up during the April 28-30 NASCAR tripleheader weekend. HAVE A PROBLEM? CALL (302) 883-6753 FOR HELP!
Staff Guide: Call (302) 883-6753 For Help
- START HOURS: Friday, noon; Saturday-Sunday, 9 a.m. Call 302-241-0220 with questions.
- Offered to guests with disabilities, transportation is provided from ADA parking lots to the Admission gate closest to guest seat location. See attached map for locations.
- Expect volume delays during peak times before and after races.
- TEXT YOUR CONCERNS: Have an issue or need assistance. Send a TEXT TO 302-253-RACE. Write Doverfan (insert space) then list your location and need.
- Parking for guests with disabilities is available on a FIRST-COME, FIRST-SERVED
- Access is via Route 13.
- Guests may be directed to alternate parking for guests with disabilities if closer lots become full. See attached map for parking lots.
- Preferred Parking Areas for specific seating sections include: SOUTH LOT – South Grandstand (Sections 112-144) and Allison, Petty and Earnhardt Grandstands; LOT E – North Grandstand (Sections 204-227).
- ELEVATORS: Friday and Saturday, Elevators 4-5 service Sections 115-123; Sunday, Elevators 4-7 service Sections 115-144 and Elevators 14-16 service Sections 204-227.
- SEATING: Guests needing wheelchair accessible seating are encouraged to call ahead to select the best seats based on their needs. On race day, guests can visit Ticket Services (Gates 3, 11) or locate the nearest usher.
- RAMPS: Gate 3 accesses Sections 120, 121; Gate 19 accesses Sections 205, 206, 209, 210.
- SERVICE ANIMALS: Dogs that are individually trained to do work or perform tasks for people with disabilities are allowed if harnessed, leashed or tethered (unless these devices interfere with the animal’s work or the individual’s disability prevents using these devices).
- WHEELCHAIR/ECV: Track does not provide or rent wheelchairs or ECVs (Electronic Convenience Vehicle). Guests are permitted to bring their own.
We have hired McKinney’s Towing to perform towing for our customers that are stuck in the mud.
Anyone needing assistance should contact 302-883-6753.
- Make every guest have a MEMORABLE experience at the track
- Remember to INTERACT politely
- LISTEN to guest issues
- Be ENTHUSIASTIC with your response
- Always remember to SMILE.
- Near the Monster Monument. Opens at Noon on Friday, 9 a.m. on Saturday and Sunday.
- Speedway sponsors and partners provide displays, games, and more.
- Vendors and attractions (subject to change) include: A-GAME, Ally, Ambetter, Big Bounce America, Del Rods Car Show, Delaware Lottery, Ford, General Tire, The Little Farm, New Holland, U.S. Air Force, U.S. Marines, USO Military Village
- Trailers located near FanZone.
- See RACE WEEKEND PHONE DIRECTORY for complete extension list. Check Radio display for appropriate channels.
ADA GOLF CART SHUTTLE: 302-241-0220
ADMISSIONS: 302-724-6412
CREDENTIALS: Becky Jaksch-(302) 883-6575
EMERGENCY: First Aid-911
FAN CARE CENTER: 302-241-0508
FOOD CONCESSIONS: TBD
FOOD HOSPITALITY: TBD
IT: Chris Ribaudo-(980) 748-7649
MAINTENANCE: 302-883-6511
MEDIA CENTERS: Infield: Michael Lewis-(302) 222-5247; Turn One: 302-526-1335 MONSTER BRIDGE: 302-724-6429
OPERATIONS/SERVICES: LeeAnn Hardy-(302) 883-6510; Pat Long-(302) 883-6533
PARKING-CARS: Mike Murphy-(267) 716-1691
PARKING-RV: Mike Murphy-(267) 716-1691
PUBLIC SAFETY: Dispatch-(302) 883-6753
AVP-Jim Hosfelt (302) 883-6516
Admin. Assistant-Kristin Samson (302) 883-6513
Security Coordinator-Jon Littlefield (302) 883-6512
Grandstands/Gates-CSC Security (302) 241-0197
RADIO DISTRIBUTION (AAA): Nick Fedirko-(302) 270-5148
RADIO DISTRIBUTION (RE): Aaron Jones-(980) 439-7715
TICKETS: Megan McIlvain-(302) 241-4607
- RESTRICTED CREDENTIAL CODES: Person must have the correct credential number to enter access area.
23-Press & PR Reps: Infield, IMC, T1MC, Victory Lane.
25-Full Access Press: Infield, IMC, T1MC, Victory Lane, HTV, Suites, Roof, (Elevator J), Grandstands. Infield.
34-Deadline Photo: Infield, IMC, T1MC (including roof); IMC Photo Lounge; Victory Lane; Suite Complex Roof (Elevator J).
72-Pre-Race Participant: Trackside Access (Sunday), Any Gate (Full Weekend).
73-Pre-Race Fan Access Pass: SUNDAY ONLY, Trackside and infield access, good for 11 a.m. until end of driver introductions.
VIP: Pit Road, Garage (during designated times) and Victory Lane.
ESSENTIAL: Pit Road, Garage
- CREDENTIAL TRAILER: Just inside main entrance off Route 13 on the left. Must have a valid picture ID to pick up credentials. Supervisor is Becky Jaksch, (302) 883-6575.
HOURS:
Wednesday: Noon-5 p.m.
Thursday: 8 a.m.-5 p.m.
Friday, Saturday: 6 a.m.-5 p.m.
Sunday: 6 a.m.-3 p.m.
- NASCAR HARD-CARD CREDENTIAL HOLDERS: NASCAR-issued hard cards do not provide access to all areas at Speedway. Hard cards must have a track-issued access sticker to gain entry to the Infield Media Center (IMC), Turn One Media Center (T1MC) and Suites.
- Shipments of large, multiple packages and freight items will be processed through the Receiving Department.
- All packages must be labeled with the recipient’s name and department. For race weekend items, please use the following format:
Hold for (__Recipient’s Name__)
NASCAR Weekend
Dover Motor Speedway
1131 North DuPont Highway
Dover, DE 19901
- Package pick-up will be available at the north compound outside Turn 1.
- HOURS
- Monday-Thursday: 8 a.m.-5 p.m.
- Friday: 8 a.m.-6 p.m.
- Saturday: 8 a.m.-5 p.m.
- Sunday: 8 a.m.-3 p.m.
- SUITES
Friday: Noon-1 hour after end of race
Saturday-Sunday: Noon-1 hour after end of race
- VELOCITY®
Friday: 2 p.m.-1 hour after end of race
Saturday: 10:30 a.m.-1 hour after end of race
Sunday: 11 a.m.-1 hour after end of race
Note: Access via Elevator J
- THE MONSTER BRIDGE®
Friday: 2 p.m.-30 minutes after end of race
Saturday: 10:30 a.m.-30 minutes after end of race
Sunday: 11 a.m.-30 minutes after end of race
Note: Located over Turn 3. NOT A CROSSOVER BRIDGE TO THE INFIELD. Proper credentials needed.
- FAN SUITE
Sunday: 9 a.m.-1 hour after end of race
- DO NOT SEEK AUTOGRAPHS ON RACE WEEKEND: In order to maintain a professional working environment, please do not seek autographs. Although you may be a NASCAR fan, when you are working for Dover Motor Speedway your primary responsibility is that of an employee. As a courtesy to our competitors and officials, please strive to conduct yourself in the utmost professional manner.
- NOTE ON SPONSORS: Also of extreme importance are the relationships we have with official sponsors and promotional partners here at Dover Motor Speedway. Please take a moment to review the list of current track sponsors and partners on DoverSpeedway.com, and when at all possible, support them while you are on the property. IT IS VERY IMPORTANT THAT WE AVOID USING PRODUCTS AND MERCHANDISE OR WEARING APPAREL OF CONFLICTING SPONSORS.
The following pass holders must obey traffic patterns and park in these respective areas provided space is available (with the exception of Preferred and Delivery passes).
A SECTION A: Inside barn area outside Turn 2
* COMPETITORS (Motorcoach/Tow): Park in Infield. Tow pass allows an extra vehicle in the Infield.
D DELIVERY: Permitted to unload vehicle, then park in general areas. After 9 a.m., travel restricted to Perimeter Road.
E WINNER’S CIRCLE/BOARDROOM: Sunday only.
G GENERAL: North, South and West parking areas and Lot 1.
H HORSE TRACK: North end of horse track, near NASCAR Cup Series garage. Event Staff and Special Parking.
I INFIELD: Teams, Support Personnel and Event Staff. NOT GOOD FOR HORSE TRACK.
M MEDIA/PHOTO: Press Parking. T1MC Suite Lot (overflow in Section A).
P PREFERRED: All-access parking (issued to essential personnel only).
* NASCAR ANNUAL: Cup race teams permitted to park in general parking areas on Friday and Saturday. On Sunday, pass holders park in designated lot off of Toll Plaza Road near Route 1.
R RESERVED LOT: Outside of Turn 4
S SUITE: Suite lot next to South parking. Different hangtag used each day.
T1 TURN 1 MEDIA CENTER & SUITE: Turn 1 Media Center lot, across from Turns 1 and 2.
RACE EMPLOYEE PARKING IN LOT 1
- MOTORSPORTS EMPLOYEES ARE REQUIRED TO PARK IN LOT 1
HOURS
Friday, Saturday, Sunday Opens at 6 a.m.
- For a map with written directions, see your department director or manager.
- Load-Ins for 2023 NASCAR Weekend begins Wednesday, April 26, at 8 a.m. for all lots except Lot 9. Lot 9 Load-In begins Thursday, April 27, 2023, at 8 a.m.
- All guests report directly to Lot 1 for registration between 8 a.m. - 8 p.m.
- All RVs arriving after registration closes must report to Lot 1 and park until registration re-opens.
- Extreme weather may prevent RV load-ins at scheduled times. Should this occur, we will resume load-ins when conditions improve.
- NEW FOR 2023: All camping-related purchases to be cashless.
- NEW FOR 2023: Trackside Camping (Turn 2) available.
The following are a list of FREE services available for RV patrons:
- RV DUMP STATIONS: Left of the main entrance to the speedway off of Route 13; In front section of -Lot 10.
- SECURITY: Available from 8 a.m. on Thursday, April 27 until the end of the race on Sunday, April 30. Suspicious activity can be reported by texting “Doverfan” along with the activity to (302) 253-RACE or call (302) 883-6753. Secure your valuables within your space if you plan to leave.
- SHUTTLE SERVICE: Courtesy shuttles are available for Lots 2, 9 and 10. The shuttles run from Noon to 8 p.m. on Friday and 9 a.m. to 8 p.m. on Saturday and Sunday.
- TRASH BAGS: Available from lot attendant.
- WATER: Left of the main entrance to the speedway off of Route 13; In front section of Lot 10. In several locations of Lot 2.
The following are a list of services available FOR PURCHASE for RV patrons
-
MOBILE ICE SALES: Thursday to Sunday, 8 a.m.-6 p.m.
-
PORTA-JON RENTAL: Call 732-570-1067 or 856-434-2238 to reach United Site Services of Maryland, Inc. for information. Delivery times 9 a.m. to 6 p.m. only.
-
PUMPING: United Site Services of Maryland, Inc., service techs will be in the RV lots for camper pumping. Thursday to Sunday, 8 a.m. to 6 p.m., Monday, 8 to 10 a.m. Flag down a truck in your lot for servicing or call 732-570-1067 or 856-434-2238 for more information.
SHOWERS: In front of Campground Lot 10. Friday to Sunday, 7 a.m. to 8 p.m. Monday, 6 to 9 a.m.
NONPOTABLE WATER DELIVERY: Water fills, maxing out at 50 gallons. 9 a.m.-5 p.m. Call 732-570-1067 or 856-434-2238 for information.
All vehicles on Speedway property follow a specific traffic route during race weekend.
- Starting at Route 13 front entrance, all traffic travels one way, counter clockwise around the track to Gate 1 on Friday, Saturday and Sunday.
ONE EXCEPTION: From Route 13 entrance, traffic can go left to North Parking, and it is two way. A checkpoint stop is done if guests go beyond North Parking. Only PREFERRED and DELIVERY passes allow a vehicle to go beyond checkpoint.
- 911: If calling from a pay phone or cellphone
- (302) 883-6753/Radio Channel 1: Joint Operations Center
- (302) 736-7111: Dover Police Department
- (302) 674-4700: Bayhealth Medical Center
- Staffed with Dover Motor Speedway Security, Police, 911 Dispatch, DelDOT, Dover Motor Speedway Operations and ADA. Anyone discovering an unsafe condition should contact the Joint Operations Center with the location and description of the unsafe condition.
HOURS: Thursday-Monday, 24-hour coverage starts at 7 a.m. Thursday and ends Monday at Noon.
Suspicious activity can be reported by texting “Doverfan” along with the activity to (302) 253-RACE or call (302) 883-6753. Secure your valuables within your space if you plan to leave.
GATE 11 HOURS OF OPERATION
Regular Hours: Monday-Friday, 8 a.m.-5 p.m.
Race Week Hours: Monday-Thursday, 8 a.m.-6 p.m.; Friday-Saturday, 8 a.m.-6:30 p.m.; Sunday, 8 a.m.-4:30 p.m.
GATE 3 TICKET SERVICES HOURS (RACE WEEKEND ONLY)
Friday: 10:30 a.m.-6:30 p.m.
Saturday: 9 a.m.-3:30 p.m.
Sunday: 9 a.m.-3:30 p.m.
- NEW FOR 2023: No Smoking in Grandstand Areas, Smoking In Mezzanine Levels Only
- JUNIOR TICKETS (AGES 12 AND YOUNGER): Friday and Saturday-FREE; Sunday-$10 for selected sections. All Juniors must be accompanied by the purchase of at least one adult ticket.
- PRE-RACE TRACK PASSES: Must be purchased in advance of race weekend when available. Call ticket office at 800-441-RACE for more information.
- Bring found items to a Speedway employee at any gate. To retrieve a lost item, go to Ticket Services near Gate 3. After hours DURING RACE WEEKEND, call (302) 883-6573. AFTER RACE WEEKEND, call (302) 883-6513 or email [email protected]
- CHECK TICKETS OF BOTH PARTIES INVOLVED: Double check the section, row and seat to see if someone is in the wrong seat. If the tickets have a different section, row or seat, politely point out the difference and direct guest(s) to the correct area.
- IF TICKETS ARE THE SAME: Both parties must go to the closest Ticket Services booth located at Gates 3 or 11 to resolve the problem. The usher should escort the guests to the location. Remember to double check the section, row and seat before you proceed.
- NO GUEST SHOULD EVER BE ACCUSED OF STEALING TICKETS.
Guests who purchase a permanent reserved seat for a NASCAR Cup Series race are provided the opportunity to renew that same seat location for the same race the following year. Tickets can be renewed in any of the following ways.
- Online at DoverMotorSpeedway.com.
- Visit the Dover ticket office.
- Call 800-441-7223.
All pre-paid tickets must be picked up by the person that purchased the tickets by presenting a valid picture ID and the credit card used to complete the purchase at ANY ticket window.
There's FREE fun and excitement happening in Dover Motor Speedway's FanZone.
Bring the entire family out April 28-30 when NASCAR returns to the Monster Mile.
- Friday, April 28: Noon to 5:30 p.m.
- Saturday, April 29: 9 a.m. to 1:30 p.m.
- Sunday, April 30: 9 a.m. to 2 p.m.
Some attractions/displays will have extended hours noted below.
The world’s largest bounce house experience will be a centerpiece of Dover Motor Speedway’s FanZone when NASCAR returns to the Monster Mile.
Certified by Guinness World Records, Big Bounce America’s bounce house, 12,000-plus square feet of colors, inflatables and adventure is the world’s largest bounce house. Along with “The Giant,” a 900-foot long course containing more than 50 obstacles to pass through, the Big Bounce America experience will be FREE for race fans before the Sunday, April 30 Würth 400 NASCAR Cup Series race as well as before and after the General Tire 125 ARCA Menards Series East race on Friday, April 28 and the A-GAME 200 NASCAR Xfinity Series Dash 4 Cash race on Saturday, April 29 races.
- Friday, April 28: Noon to dusk
- Saturday, April 29: 9 a.m. to dusk
- Sunday, April 30: 9 a.m. to 2 p.m.
A new hangout for campers and fans all weekend near the Monster Monument, featuring a full bar with Anheuser-Busch products as well as more than one dozen classic arcade favorites, the WHITE LIGHTNING, Bar + Arcade hosts the weekend’s first big event when Let’s Do Trivia, one of the region’s top pub-game providers, hosts trivia, bingo and more on Thursday, April 27 from 5-8 p.m. Full WHITE LIGHTNING, Bar + Arcade hours below:
- Thursday, April 27: 4-9 p.m.
- Friday, April 28: Noon to 9 p.m.
- Saturday, April 29: 9 a.m. to 9 p.m.
- Sunday, April 30: 9 a.m. to 2 p.m.
Enjoy bumper cars and the popular Himalaya ride.
- Friday, April 28: Noon to 9 p.m.
- Saturday, April 29: 9 a.m. to 9 p.m.
- Sunday, April 30: 9 a.m. to 2 p.m.
The winning ticket will be drawn during the Würth 400 NASCAR Cup Series race.
- Rules:
- You do NOT have to be present to win, but must claim prize within 30 days of draw date.
- Ticket sales will conclude at the end of Stage Two Sunday.
- 50 percent of the proceeds will go to help underprivileged children through Speedway Children’s Charities, Dover Motor Speedway chapter; the other 50 percent goes to the winner.
- Purchase Options:
- 2 tickets for $10
- 20 tickets for $20
- 80 tickets for $40
- Bonus Buy: 400 tickets for $100
As NASCAR celebrates its 75th anniversary, relive some of the top memories from 50-plus years of racing at the Monster Mile with 16 Historical Highlight signs near the Grove Stage and the Monster Monument at Victory Plaza. From Richard Petty to Jimmie Johnson to Dale Earnhardt Jr, learn about some of the top stars and moments that have made Dover Motor Speedway a must-see venue since 1969.
All your farm favorites are ready to meet the whole family. Includes pony rides, goats, donkeys and other creatures and allows everyone to get up close with a variety of endearing barnyard friends.
World-class athletes display their trampoline talents across multiple shows throughout the weekend. Experience aerial skills also seen at NBA, NFL, NCAA, NHL and WNBA games, college campuses, fairs, festivals and parades. SHOWTIMES: Friday: 1:30 p.m., 2:30 p.m., 3:45 p.m.; Saturday: 10 a.m., 11 a.m., Noon; Sunday: 9 a.m., 10:15 a.m., Noon
Test your aim with six available lanes in this challenging skill contest.
- Friday, April 28: Noon to 9 p.m.
- Saturday, April 29: 9 a.m. to 9 p.m.
- Sunday, April 30: 9 a.m. to 2 p.m.
Huge area that displays our country’s finest military assets. Learn how this group assists service members and their families around the world. Check out various military vehicles and other apparatus.
Mementos, NASCAR collectibles, one-of-a-kind autographed items, clothing and advertising banners for sale near the Monster Monument to benefit Speedway Children’s Charities, Dover Motor Speedway Chapter.
Top athletes put on the world's best extreme pogo entertainment. Check out multiple shows throughout the weekend. SHOWTIMES: Friday: 2 p.m., 3 p.m., 4:15 p.m.; Saturday: 10:30 a.m., 11:30 a.m., 12:30 p.m.; Sunday: 9:30 a.m., 10:45 a.m., 12:30 p.m.
Daredevil stunt show riders thrill audiences with multiple wild performances throughout the weekend. SHOWTIMES: Friday: 1:45 p.m., 2:45 p.m., 4 p.m.; Saturday: 10:15 a.m., 11:15 a.m., 12:15 p.m.; Sunday: 9:15 a.m., 10:30 a.m., 12:15 p.m.
Some of the top motorsports stunt riders tackle various props and obstacles with several shows during the weekend. SHOWTIMES: Friday: 2:15 p.m., 3:15 p.m., 4:30 p.m.; Saturday: 10:45 a.m., 11:45 a.m., 12:45 p.m.; Sunday: 9:45 a.m., 11 a.m., 12:45 p.m.
A huge display of vintage vehicles will be on display in the FanZone with shows before the Saturday and Sunday races.
Meet the next generation of top drivers before they take on the Monster Mile in the General Tire 125. First 150 in line will receive a wristband for entry. Wristbands will be available 30 minutes prior to the start of the session; General Tire display, FanZone. TIME: Friday, 2:45 p.m.
Playing Top-40 hits from across the musical spectrum, the group has been one of the region’s top cover bands for years. SHOWTIME: Friday, 6:30 p.m.
Bring a chair and a cooler and enjoy the Academy Award-winning Top Gun: Maverick on Friday night at the Monster Monument. Top Gun: Maverick was nominated for six Oscars and won for Best Sound. TIME: Friday, 8:30 p.m.
Meet stars of the NASCAR Xfinity Series before they hit the concrete in the A-GAME 200. First 150 people in line will receive a wristband for entry. Wristbands will be available 30 minutes prior to the start of the session; A-GAME display in FanZone. TIME: Saturday, 9:45 a.m.
Everyone is invited to enjoy live music, hosted by MTV legend Riki Rachtman, drink specials, FanZone attractions, a cornhole tournament, arcade games and more following the A-GAME 200 NASCAR Xfinity Series Dash 4 Cash race. Includes the 2nd Annual Monster Mile Cornhole Tournament, presented by Crown Royal, drink specials, extended FanZone hours for many attractions, and more. TIME: Saturday, 4 p.m.
For more than 20 years, the Boston-based musical group has been touring the U.S. with its high-energy tribute to one of the world’s great rock bands and performing all of AC/DC’s timeless hits. SHOWTIME: Saturday, 4 p.m.
SATURDAY NIGHT FIREWORKS, PRESENTED BY KENT COUNTY TOURISM: The spectacular display is visible from all areas of the property. TIME: 9 p.m.
See some of your favorite NASCAR drivers and personalities for appearances at the famous 46-foot statue.
- Joey Logano, driver of the No. 22 Ford, 11:30 a.m.
- Alex Bowman, driver of the No. 48 Ally Chevrolet, 11:45 a.m.
- Martin Truex Jr., driver of the No. 19 Toyota, 12:05 p.m.
- Marcus Smith/Steve Phelps, 12:20 p.m.
The popular band will perform their traditional blend of rock, country and pop hits on the Grove Stage. Their musical skills and memorable on-stage presence have drawn a large regional following through the years. SHOWTIME: Sunday, 12:30 p.m.
Signed items and once-in-a-lifetime experiences will be auctioned off starting at 10:45 a.m. at the Monster Monument at Victory Plaza, presented by Ally, including:
- Victory Lane visit/photo with race winner after Würth 400
- Chase Elliott-signed car topper
- Monster Bridge tickets
With bookings up and down the East Coast, this country-focused group is a fan-favorite with an expansive set list. SHOWTIME: Sunday, 9:45 a.m.
Comprised of 100 midshipmen from all classes and majors, the corps will perform near the Monster Monument and play the national anthem before the green flag of the Würth 400. Formed in 1914, the Naval Academy Drum & Bugle Corps is the oldest active drum corps in the nation. SHOWTIME: Sunday, 11:15 a.m.
The popular folk group with elaborate costumes will be strolling around the grounds and greeting fans in the infield as the drivers make their way to the pre-race stage for driver introductions.
Your favorite mascots and cheerleaders from area professional teams, colleges, and venues will meet and greet fans near the Monster Monument. Those scheduled to appear include:
- Baltimore Ravens: Poe
- Baltimore Orioles: The Oriole Bird
- Philadelphia Union: Phang
- University of Delaware: YoUDee, Baby Blue
- Delaware State University: Too Fly
- Delaware Blue Coats: Coaty
- New Hampshire Motor Speedway: Milo the Moose
- Pocono Raceway: Tricky
- Towson University: Doc the Tiger
- West Chester University: Rammy
10 a.m. - Grandstand gates open
Noon - Würth 400 NASCAR Cup Series Race
MONDAY, MAY 1
11:15 a.m. - Backstretch Gate Closes
11:45 a.m. - Frontstretch Gate Closes
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